Tuesday, June 9, 2015

How A Patient Advocate Can Help

By Elaine Guthrie


The health care system may be difficult for people to understand and work through. There is a lot of information that people need to know and processes that must be carried out. Patients who receive medical care, as well as caretakers in charge of certain patients, might become overwhelmed or confused by this system. A patient advocate can help. These are professionals who work closely with patients and serve as their representatives. They provide numerous services.

Whether a person is well or ill, managing their health could be overwhelming. If something goes wrong, it might be difficult for them to get what they need or feel that they are being heard by their health care providers. These professionals might not intend to make it difficult and complication for patients, but this is a frequent problem in the complex health care system. The industry and people who work in it do not always have compassion and understanding for patients, survivors or caretakers.

Advocates can be of aid. They are available to guide clients through the processes while being sensitive and caring to their needs and desires. He or she will focus on patient needs and help with resolving concerns about care needed and quality of care. They can also help ensure that patients are heard by the doctors and have a part in making important decisions.

These professional advocates are available through hospitals, as well as for-profit and not-for-profit organizations. There are even some that work independently. It is important that people do research to find professionals available in their area. These advocates work all around the world, including in Sydney, AU. When possible, patients should look into their ratings and available services.

Most insurance providers are not willing to offer coverage to pay for advocacy services. Therefore, people are expected to pay out of pocket. Fees vary and are often relative to factors such as location, expertise of profession and services that are administered. Consider the costs when doing research on what is available in the area.

These professionals offer many services to clients. Many of them focus on confidentiality, privacy matters, patient rights, support and education of patients, informed consent, building awareness, patient representation, and survivors and their caretakers. Basically, it is their goal to give a voice to caretakers, patients and survivors. They can serve as allies when it comes to handling business in the health care system.

Patients should stand up for what is right, especially when it involves their health and well-being. It is essential that caretakers or patients, and patients themselves, speak up if something is wrong or does not feel right. People often voice concerns or file complaints when they receive poor service at a store or restaurant and should do the same when it happens with their medical care.

Although advocates can help in these situations, they are also there to aid patients. This may involve attending doctor visits with them, clarify details about their condition or various procedures, help with important paperwork or processes, consult with the doctor to voice patient concerns or questions, and much more. These professionals may work in different areas or have a specialty or focus in this line of work. Patients should make sure to hire one who offers the services they need.




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